This is a common question, especially when a cricket match is interrupted by rain. jatbaji's settlement policy depends on how much of the match was completed and the reason it was stopped.
If the match is cancelled before it starts: Your full stake will be refunded — if a bonus was used, that will be restored as well. It typically returns to your wallet within 24 hours.
If a match is abandoned after play has begun for a certain period: If a result can be determined (for example, a cricket match decided under DLS rules), the bet will be settled according to that result. If no result can be determined, the stake will be refunded.
For in-play betting: Settlement may be based on the amount of play completed at the time the bet was placed — in specific circumstances. jatbaji always follows the official result announced by the relevant sporting authority.
In most cases, you don't need to do anything extra to get a refund on your bet — the system processes it automatically. However, if it takes more than 48 hours, contact support with your reference number.
Yes, jatbaji offers real-time score updates. Click on any live match in the Sports Betting section and you'll see a scorecard at the top of the page — overs, runs, wickets, and current partnership, all updating every few seconds.
Live Streaming: Live video streaming is also available for select matches. To access this feature, your account must have an active balance or recent betting activity. Matches with streaming available are marked with a special icon.
Stats & Visualizations: Alongside the score, you'll also get a graphical match view — ball speed, strike rate, shot maps, and more. It's a great alternative to live streaming when you're on mobile data.
Live scores update slightly faster on the app than on the website — so if you're doing in-play betting, the app is the better choice.
The minimum bet amount at jatbaji may vary slightly by game and category. General guidelines are listed below.
Sports Betting: You can start from as little as ৳10. This limit applies to both single bets and accumulator bets.
Live Casino: Varies by table. Some Baccarat and Roulette tables start from ৳20. VIP tables have higher minimum limits.
Slots & Games: Most slots start from ৳5 per spin. Some premium games have a minimum of ৳20.
Bet limit information is clearly displayed on each game or match page — take a moment to check before you start. While the minimum deposit is ৳200, bets can start from an even lower amount.
Deposits are usually credited to your jatbaji balance within 1–5 minutes. Occasionally there may be a slight delay. Please follow the steps below.
First, make sure: Check whether the payment went through on bKash/Nagad. Did you receive a "Successful" or "Success" message in the payment app? If not, the amount has not been deducted yet.
Wait 10–15 minutes: Mobile banking servers can get busy at times. Try refreshing the page or logging out and back in.
Get Your Transaction ID: Note your transaction ID from the bKash/Nagad SMS or app.
Contact Support: Contact us via Live Chat or at support@jatbaji.best with your transaction ID, payment time, and amount. Issues are typically resolved within 30 minutes.
If your payment app shows a successful transaction but it hasn't reflected in jatbaji, do not try again — you could be charged twice. Just contact support once and they'll sort it out.
Most reasons the app won't open are minor — try the solutions below one by one.
When you receive an app update prompt: The jatbaji app is not available on the Google Play Store or App Store (betting apps are generally not listed on official stores in most countries). To get the latest update, download the new APK from jatbaji's official website and install it. You can install it over the existing version — your data will not be lost.
App Crashing or Not Loading: Restart your phone. Clear the app cache (Settings → Apps → Jatbaji → Clear Cache), then relaunch the app.
Internet Issues: Switch from WiFi to mobile data or vice versa. Sometimes the app works on one network when it won't on the other.
Android Settings: The APK won't install if "Unknown Sources" or "Install Unknown Apps" is not enabled. Go to Settings → Security and turn on this option.
If the issue persists, contact support with your phone model and Android version — they'll guide you directly.
There are two options for pausing or closing your jatbaji account — temporary and permanent. jatbaji offers this as part of its responsible gaming commitment, and no additional questions will be asked when you make this request.
Temporary Break (Cooling-Off or Self-Exclusion): You can take a break of 24 hours to 6 months from the "Responsible Gaming" section in your account settings. During this period, you will not be able to log in, deposit, or place bets. Once a break begins, it cannot be cancelled before it ends.
Long-Term Self-Exclusion: For a full self-exclusion of 6 months to 5 years, contact support via Live Chat or email support@jatbaji.best. It will take effect within 24 hours.
Permanently Close Account: Submit a request to support and state your reason. Before closing your account, make sure your balance is zero or that you've completed any pending withdrawals.
Any active bonuses or points are generally forfeited when your account is paused or closed — keep this in mind before making a decision.
Yes, jatbaji has its own mobile app — available for both Android and iOS. Live scores load faster on the app than on the website, and you also get push notification support.
Downloading on Android:
- Go to jatbaji.best and look for the "App Download" button.
- Download the APK file. Once the download is complete, tap on the file.
- Before installing, go to your phone's Settings → Security → Unknown Sources (or Install Unknown Apps) and enable it.
- Once installation is complete, the jatbaji icon will appear on your home screen. Log in with your mobile number and password.
For iOS (iPhone) users: It may not be available directly on the App Store. Open the jatbaji mobile website in Safari and tap "Add to Home Screen" — it works just like an app and runs in fullscreen.
If you're having trouble downloading the app or aren't sure where to find it, ask via Live Chat — a direct download link will be sent to you right away.